We now have yet another extension to report on our newly introduced Microsoft Teams connector. As of now, it is also possible to start a Teams chat with the caller or a colleague directly from the pop-up notification or via the SearchBar. With our Microsoft Teams Direct Routing / Operator Connect connector it is possible to integrate with +175 CRM applications. For more information, check for more information https://wiki.redcactus.nl/en/5?tab=a3167602-5639-44cd-9687-7846720d2447