Billing
Red Cactus only invoices partners, not end customers. You will receive invoices within 4 working days after the end of a month. The payment term is 14 days after the invoice date. Red Cactus sends a collective invoice. The specification of this invoice can be found in the web portal (see ‘billing’). For changes to company details or questions about invoices, you can send an email to finance@redcactus.uk
It is possible to provide customers with a debtor number in the web portal that corresponds to the debtor number of your billing system. Go to Reseller> Customers> Open the customer card and add the debtor number.
It is possible to provide standard articles in the web portal with an article number that corresponds to the article number of your billing system. You can also enter the sales rates per item here. Go to Reseller> Billing> Settings. If you check the export box, the item will be included in the billing file.
The non-standard modules such as new integrations, Microsoft Power BI, Contact Sync, etc. are visible under a customer on the Modules > Custom Modules tab. These are NOT visible to the end customer.
By default, the purchase price of the partner is stated with the modules and will be included in the invoicing export.
To add sales prices and your own article numbers to these modules, click on the pencil icon to change it. After this, the correct sales prices and article numbers will be included in the monthly export.
To invoice the Red Cactus services to your customers, you can generate a file in the web portal that you can upload into your own billing system. Go to Reseller> Billing> Export. click on Create Export> Select Period> Select Type (Twinfield, Exact or Detailed)> Enter reference. After that, the file will be available on the download page by clicking the download button.
Twinfield export
You can use the generated file to automatically create invoice lines in Twinfield (or another accounting system with import function). Make sure you use the same item numbers and debtor number. The generated file will then look like this:
Exact export
You can use the generated file to automatically create invoice lines in Exact (or another accounting system with import function). Make sure you use the same item numbers and debtor number. The generated file will then look like this:
Detailed Export
It is also possible to make a detailed export. The generated file will then look like this: Red Cactus Invoicing expanded
