ByteGear CRM connector VoIP

With the ByteGear CRM telephony connector, incoming and outgoing calls will generate on screen notifications on your PC. These include patient information contained within ByteGear. The ByteGear CRM connector is part of the Bubble telephony integration from Red Cactus.

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Description

With the ByteGear CRM telephony connector, incoming and outgoing calls will generate on screen notifications in ByteGear . These include patient information contained within ByteGear . In addition to displaying patient information in your pop-up, you have also the possibility to perform the following actions:

  • View patient card
  • View treatment card
  • View agenda

The Bubble application includes fully integrated click-to-dial functionality that works both locally and web-based.

 

Technical

Connecting Bubble – and thus the ByteGear CRM connector – to your telephony system is very straight forward. The procedure is unique to each telephony system but they all have one thing in common, you don’t need to be very technical to do it. The on screen pop-up of Bubble (and thus the functionalities of the Bubble app) can be disabled, because the on screen pop-up of ByteGear takes over this functionality.

Price

Setup price per end customer: €150.00
Setup price per end user: €25.00

Monthly recurring price per end user: €5.00

Please note, with ByteGear the telephone module must be activated, which is a paid module.  The rates shown are the gross sales prices excluding VAT. Send a mail to receive the partner price list.

Bubble can be connected to most telephony systems. Is your telecom provider not listed? No problem, many telecom providers use the same underlying technology, so there is a good chance that we already have a connector for your telephony environment.

Telephone systems

  • Broadsoft
  • Asterisk
  • VoIPGRID
  • ClearVox Nexxt
  • Mitel OIG
  • Kwebbl
  • Call2Teams
  • Xelion
  • 3CX
  • Axeos

Click here to go to the knowledge base.

Bubble is a 64-bits Windows application that can be installed locally or centrally. Does your customer have an iMac? That does not have to be a problem, please contact us to discuss the possibilities. In addition, we have a lot of relevant information on https://redcactus.uk/wiki

If a connector already exists, you can request a test account from a Red Cactus partner. The Red Cactus license is free for 30 days with a maximum of 5 users. Ask for any additional conditions at the Red Cactus partner.

It is possible in Bubble to activate multiple CRM- ERP- connectors under the same user at no extra cost. The license prices shown do not depend on the number of connectors you want to activate per user.

Suppose you have linked your CRM- ERP- software as a primary basis, you can choose to activate another connectors as a secondary basis, for example the Google connector. If the caller's details do not exist in your CRM- ERP- software, the details in this example will still be shown from Google's database.

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