Codex CRM connector VoIP

With the Codex CRM telephony connector, incoming and outgoing calls will generate on screen notifications in Codex. These include customer information contained within Codex. A Call Registration is immediately started in Codex. The Codex CRM connector is part of the Bubble telephony integration from Red Cactus.

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Description

This integration is officially recognized by Codex, click here. With the Codex CRM telephony connector, incoming and outgoing calls will generate on screen notifications in Codex. These include customer information contained within Codex. A Call Registration is immediately started in Codex. The Codex CRM connector is part of the Bubble telephony integration from Red Cactus. The Bubble application includes fully integrated click-to-dial functionality that works both locally and web-based.

Technical

Connecting Bubble – and thus the Codex CRM connector – to your telephony system is very straight forward. The procedure is unique to each telephony system but they all have one thing in common, you don’t need to be very technical to do it. The Codex software is linked based on an API key. The on screen pop-up of Bubble (and thus the functionalities of the Bubble app) can be disabled, because the on screen pop-up of Codex takes over this functionality.

Price

Setup price per end customer: €150.00
Setup price per end user: €25.00

Monthly recurring price per end user: €5.00

Note: In Codex you also need to activate the ‘telephone link’ license which is a paid license.  The rates shown are the gross sales prices excluding VAT. Send an email to receive the partner price list.

Bubble can be connected to most telephony systems. Is your telecom provider not listed? No problem, many telecom providers use the same underlying technology, so there is a good chance that we already have a connector for your telephony environment.

Telephone systems

  • Broadsoft
  • Asterisk
  • Avaya
  • VoIPGRID
  • CC4All
  • ClearVox Nexxt
  • Cisco Call Manager
  • Mitel OIG
  • Kwebbl
  • Call2Teams
  • Xelion
  • 3CX
  • Axeos
  • Unify OpenScape Business
  • Yeastar
  • VOIPZeker
  • Tring
  • Talk Rex
  • KPN EEN
  • Vodafone One Net
  • T-Mobile Cloud & Clear
  • RoutIT
  • Voys
  • Dean One - Gamma Communications
  • Univerge Blue Connect
  • Elevate
  • Voipplay
  • Enreach (note, deviating functionalities see knowledgebase)
  • Enreach UP
  • RingCentral
  • Alcatel Rainbow Office
  • AT&T Office@Hand
  • Atos Unify Office
  • Avaya Cloud Office
  • BT Cloud Work
  • RingCentral with Verizon
  • TELUS Business Connect
  • Vodafone Business UC
  • Dialpad
  • Gamma Communications (soon, on the roadmap)

Click here to go to the knowledge base.

Bubble supports the following operating systems:

  • Windows
  • macOS

Deviating functionalities

The only functionality that differs between the Windows and macOS version is that the macOS version does not support select&call. Of course, the click & call functionality is supported.

Technical specifications

For more information, check out our knowledgde base > software or click here.

 

If a connector already exists, you can request a test account from a Red Cactus partner. The Red Cactus license is free for 30 days with a maximum of 5 users. Ask for any additional conditions at the Red Cactus partner.

It is possible in Bubble to activate multiple CRM- ERP- connectors under the same user at no extra cost. The license prices shown do not depend on the number of connectors you want to activate per user.

Suppose you have linked your CRM- ERP- software as a primary basis, you can choose to activate another connectors as a secondary basis, for example the Google connector. If the caller's details do not exist in your CRM- ERP- software, the details in this example will still be shown from Google's database.

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