Tobias AX Aareon CRM connector VoIP

With the Tobias AX – Aareon telephony connector, a tab immediately opens in Tobias AX – Aareon with the client information when an incoming or outgoing call is made, so that employees are immediately provided with the correct information. The Tobias AX – Aareon CRM connector is part of the Bubble telephony integration from Red Cactus.

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Description

With the Tobias AX – Aareon CRM telephony connector, incoming and outgoing calls will generate on screen notifications on your PC or automatically opens the information of the contact in Tobias AX as soon as the CCC employee’s phone rings or when the call is answered. If you prefer to make it a manual action, you can do that too. You will then receive an on screen notification in which you can open the contact card with 1 click (see image below). If a telephone number occurs more than one time in the database, Tobias AX displays a list with possible contacts so that the CCC employee can select the correct contact.  The Bubble application includes fully integrated click-to-dial functionality that works both locally and web-based.

Technical

Connecting Bubble – and thus the Tobias AX – Aareon CRM connector – to your telephony system is very straight forward. The procedure is unique to each telephony system but they all have one thing in common, you don’t need to be very technical to do it. The integration method with software application Tobias AX – Aareon disables the functionality of the Bubble on screen pop-up because Tobias AX – Aareon takes over this functionality.

Price

Setup price per end customer: €150.00
Setup price per end user: €25.00

Monthly recurring price per end user: €5.00

The rates shown are the gross sales prices excluding VAT. Send an email to receive the partner price list.

Bubble can be connected to most telephony systems. Is your telecom provider not listed? No problem, many telecom providers use the same underlying technology, so there is a good chance that we already have a connector for your telephony environment.

Telephone systems

  • Broadsoft
  • Asterisk
  • VoIPGRID
  • ClearVox Nexxt
  • Mitel OIG
  • Kwebbl
  • Call2Teams
  • Xelion
  • 3CX
  • Axeos
  • Unify OpenScape Business

Click here to go to the knowledge base.

Bubble is a 64-bits Windows application that can be installed locally or centrally. Does your customer have an iMac? That does not have to be a problem, please contact us to discuss the possibilities. In addition, we have a lot of relevant information on https://redcactus.uk/wiki

If a connector already exists, you can request a test account from a Red Cactus partner. The Red Cactus license is free for 30 days with a maximum of 5 users. Ask for any additional conditions at the Red Cactus partner.

It is possible in Bubble to activate multiple CRM- ERP- connectors under the same user at no extra cost. The license prices shown do not depend on the number of connectors you want to activate per user.

Suppose you have linked your CRM- ERP- software as a primary basis, you can choose to activate another connectors as a secondary basis, for example the Google connector. If the caller's details do not exist in your CRM- ERP- software, the details in this example will still be shown from Google's database.

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